KUALA LUMPUR: Financial institution Islam Malaysia Bhd is encouraging prospects to expertise its newly enhanced digital service platform Digital Account Opening (VAO), which permits them to open chosen financial institution accounts on-line at their comfort.
In an announcement, the financial institution stated It consists of Financial institution Islam’s Primary Saving Account, Qard Saving Account and Al-Awfar Funding Account. This hassle-free resolution is part of Financial institution Islam’s digital transformation initiative that goals to widen banking entry, save prospects’ time by way of a simplified software course of, in addition to saving prices and selling environmental consciousness by going paperless.
Chief govt officer Mohd Muazzam Mohamed stated: “This digital account opening initiative goals to convey larger comfort and worth to prospects, on the identical time shaping the way forward for banking.
“Because the launch of the VAO in February 2018, now we have obtained a median of practically 2,000 account openings by way of the platform each month, thus considerably lowering queues and over-the-counter account openings.
“Inspired by the help obtained from the market, the financial institution is growing a seamless account opening by way of our GO by Financial institution Islam cellular app quickly. Keep tuned to our upcoming digital innovation, promising simplicity on the go.”
VAO has revolutionised the standard time-consuming account opening process with prospects solely needing to fill in an e-form on VAO’s web site at https://vao.bankislam.com.my/.
As soon as the finished type is submitted, prospects want to go to the popular Financial institution Islam department and skip the queue to finish the verification course of.
Transferring ahead, the financial institution can be introducing a non-face-to-face characteristic for the account opening course of in VAO to convey added worth to its present prospects in addition to entice new ones. Its introduction, anticipated to go dwell as early because the third quarter of 2020, will streamline present procedures by eradicating redundancy within the verification course of, it stated.
“By means of VAO, Financial institution Islam is conserving abreast of the calls for of our prospects and immediately’s digital traits. Therefore, we’re continuously innovating to revitalise customer-centric initiatives, making banking companies for our buyer less complicated, smarter and extra versatile. It is crucial because the world is adapting to the influence of Covid-19, ” Mohd Muazzam added. — Bernama
— to www.thestar.com.my